Privacy Policy

1. Introduction

This Privacy Policy explains how Dama N.V. (company number 152125, Julianaplein 36, Willemstad, Curaçao) ("the Operator", "we", "us") collects, processes, stores, and protects your personal data when you use the SpinShark Casino website at spinsharkcasino-review.uk ("the Site"). We are committed to safeguarding your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection legislation.

2. Data We Collect

We collect the following categories of personal data:

• Registration data: Name, date of birth, email address, postal address, telephone number, and username.
• Verification data: Government-issued identification documents, proof of address, and payment method ownership documents submitted during the KYC process.
• Financial data: Deposit and withdrawal history, payment method details (card numbers are tokenised and not stored in full), and transaction records.
• Activity data: Gaming history, bet amounts, game preferences, bonus usage, and session duration.
• Technical data: IP address, browser type and version, operating system, device identifiers, and referral URLs.
• Communication data: Records of correspondence with our support team, including emails and live chat transcripts.

3. Why We Collect Your Data

We process your personal data for the following purposes:

• Account management: To create, maintain, and verify your account.
• Service delivery: To provide access to games, process deposits and withdrawals, and credit bonuses.
• Legal compliance: To meet our obligations under anti-money laundering (AML) regulations, KYC requirements, and responsible gambling laws.
• Security and fraud prevention: To detect and prevent fraudulent activity, protect your account, and maintain the integrity of our platform.
• Marketing: To send promotional offers and newsletters, where you have given consent. You may opt out at any time.
• Analytics: To understand how the Site is used and improve our services.

4. Legal Basis for Processing

We process your data on the following legal bases under the GDPR:

• Contract performance: Processing necessary to deliver the services you have signed up for.
• Legal obligation: Processing required by law (AML, KYC, tax reporting).
• Legitimate interest: Fraud prevention, platform security, and service improvement.
• Consent: Marketing communications and non-essential cookies (you may withdraw consent at any time).

5. Data Storage & Security

Your personal data is stored on secure servers protected by industry-standard measures, including SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, firewall protection, and access controls restricted to authorised personnel only.

We retain your personal data for as long as your account remains active and for a minimum of five years after account closure, as required by AML and regulatory obligations. Data that is no longer needed is securely deleted or anonymised.

6. Third-Party Sharing

We may share your personal data with the following categories of third parties:

• Payment processors: To facilitate deposits and withdrawals.
• Game providers: To deliver gaming content and record game outcomes.
• Regulatory authorities: Where required by law or regulation, including the Curaçao Gaming Control Board.
• Identity verification providers: To carry out KYC and AML checks.
• Analytics providers: To help us understand Site usage (data is anonymised where possible).
• Professional advisors: Legal, accounting, and audit firms where necessary.

We do not sell your personal data to any third party. All third-party processors are contractually bound to handle your data in accordance with applicable data protection law.

7. Cookies

We use cookies and similar technologies on the Site. For full details on what cookies we use, why, and how to manage them, please see our Cookie Policy.

8. Your Rights

Under the GDPR and applicable data protection law, you have the following rights:

• Right of access: Request a copy of the personal data we hold about you.
• Right to rectification: Request correction of inaccurate or incomplete data.
• Right to erasure: Request deletion of your personal data, subject to our legal retention obligations.
• Right to restriction: Request that we limit the processing of your data in certain circumstances.
• Right to data portability: Receive your data in a structured, machine-readable format.
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact us at support@spinsharkcasino-review.uk. We will respond within 30 days.

9. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including standard contractual clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via the Site or by email. Continued use of the Site after changes are published constitutes acceptance of the updated policy.

11. Responsible Gambling

As part of our responsible gambling commitment, we may process your data to identify signs of problem gambling and to apply appropriate safeguards. For more information, see our Responsible Gambling page.