Responsible Gambling

Our Commitment

At SpinShark Casino, operated by Dama N.V. (company number 152125, Julianaplein 36, Willemstad, Curaçao), we believe that gambling should always be an enjoyable form of entertainment — never a source of financial distress or personal harm. We are committed to promoting responsible gambling practices and providing the tools and information you need to stay in control.

We hold a licence issued by the Curaçao Gaming Control Board and adhere to its responsible gambling requirements. Our policies are designed to prevent underage gambling, protect vulnerable individuals, and ensure a fair and transparent gaming environment.

Recognising Problem Gambling

Gambling becomes a problem when it stops being fun. Ask yourself the following questions:

• Do you spend more money or time gambling than you can afford?
• Do you chase losses or borrow money to gamble?
• Has gambling affected your relationships, work, or daily responsibilities?
• Do you feel anxious, irritable, or restless when you try to stop gambling?
• Do you gamble to escape problems or relieve negative emotions?
• Have you lied to family or friends about the extent of your gambling?

If you answered yes to one or more of these questions, we strongly encourage you to seek help and consider using the tools described below.

Self-Exclusion

Self-exclusion allows you to block your own access to your SpinShark Casino account for a defined period. During self-exclusion, you will not be able to log in, deposit funds, or place any wagers.

To request self-exclusion, contact our support team at support@spinsharkcasino-review.uk. You may choose from the following exclusion periods:

• 24 hours (cooling-off period)
• 7 days
• 30 days
• 6 months
• 1 year or permanent exclusion

Once self-exclusion is activated, it cannot be reversed until the chosen period has elapsed. During exclusion, you will not receive any promotional materials from us.

Deposit, Loss & Session Limits

We provide a range of account controls that let you manage your gambling activity:

• Deposit limits — Set a maximum amount you can deposit on a daily, weekly, or monthly basis.
• Loss limits — Cap the total amount you can lose within a chosen timeframe.
• Session limits — Set a time reminder or automatic logout after a specified number of minutes.
• Wagering limits — Restrict the total amount wagered over a given period.

You can configure these limits through your account settings or by contacting support. Decreases to limits take effect immediately; increases are subject to a 24-hour cooling-off period to allow for reflection.

Cooling-Off Periods

A cooling-off period temporarily suspends your account without full self-exclusion. During a cooling-off period you cannot place wagers or make deposits, but your account data and balance remain intact. Contact support@spinsharkcasino-review.uk to activate a cooling-off period of 24 hours, 48 hours, or 7 days.

Protecting Minors

SpinShark Casino strictly prohibits anyone under the age of 18 from creating an account or gambling on this site. We verify age during the registration and KYC (Know Your Customer) process. If we determine that a minor has gained access to an account, the account will be closed immediately and all funds returned.

We encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites. Recommended tools include Net Nanny, Qustodio, and Cyber Patrol.

Tips for Responsible Gambling

• Set a budget before you start and never exceed it.
• Treat gambling as entertainment, not a way to make money.
• Never chase your losses.
• Take regular breaks and set session time limits.
• Do not gamble when upset, stressed, or under the influence of alcohol or drugs.
• Keep track of the time and money you spend gambling.
• Balance gambling with other leisure activities.